Sata Cable Connector CPU Motherboard to Hard Disk

At Orelina Technologies, we strive to ensure a seamless shopping experience with reliable delivery and a fair return policy. Please review our guidelines below.

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1. Delivery Information

We offer fast and secure shipping across Kenya.

Delivery Options & Timeframes

🚀 Same-day delivery – Available for orders placed before 4:00 PM.
📦 Standard delivery – Orders are delivered within 0 – 2 business days, depending on location.

Shipping Rates

✅ Flat Rate: Ksh 500 for orders below Ksh 100,000.
✅ Free Shipping: Orders above Ksh 100,000 qualify for free delivery.

Order Processing & Pick-up

📍 Pick-up Option: Customers can collect orders from our shop:
Moi Avenue, Mithoo Business Center, 1st Floor, Shop No. F34, Nairobi.

⏳ Processing Time:

• Orders placed before 4:00 PM are processed for same-day dispatch.
• Orders placed after 4:00 PM are dispatched the next business day.
• Some specialized items may require extra processing time before dispatch.

🚚 Tracking: Customers receive a tracking number or delivery confirmation after dispatch.

Important Notes

✔ Customers outside Nairobi may need to confirm shipping details before dispatch.
✔ We take extra care in packaging fragile and high-value items.
✔ For any inquiries, contact support@orelina.co.ke or call +254798121381

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2. Returns & Refunds

We accept returns on eligible products within 7 days of receiving your order.

Return Eligibility

✔ The item must be unused and in its original packaging.
✔ The item should be in the same condition as received.
✔ The product must qualify for return (see non-returnable items below).

💰 Refund Processing Time: 7–14 days after receiving the returned item.
🔄 Refunds are issued to the original payment method (MPESA refunds go to the same MPESA number).

Non-Returnable Items

❌ Personalized/customized goods.
❌ Opened hygiene-sensitive items (e.g., earphones, personal care devices).
❌ Installed, assembled, or tampered products.
❌ Software, licenses, and activated digital products.

Returning Goods

📍 Return Address: Orelina Technologies, Moi Avenue, Mithoo Business Center, 1st Floor, Shop No. F34, Nairobi.

⚠️ Customers bear return shipping costs unless the item is defective, incorrect, or damaged.
⚠️ We are not responsible for lost or damaged items during return shipping.

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3. Exchanges

We allow exchanges for eligible products:
1️⃣ Contact us within 7 days of receiving the item.
2️⃣ Return the product unused and in original packaging.
3️⃣ Exchange for another product of equal or higher value (paying the difference).

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4. Refunds for Gifts

🎁 If an item was marked as a gift when purchased, the refund will be issued as store credit.
🎁 If the item was not marked as a gift, the refund will go to the original purchaser.

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5. Contact Us

For any inquiries about delivery, returns, or refunds, reach out to us:

📧 Email: support@orelina.co.ke
📞 Phone: +254798121381
🌐 Website Contact Form: www.orelina.co.ke/contact-us

📍 Shop Location: Nairobi, Moi Avenue, Mithoo Business Center, 1st Floor, Shop No. F34.

Thank you for shopping with Orelina Technologies! 🚀

At Orelina Technologies, we offer secure and convenient payment methods for all purchases.

Accepted Payment Methods

• MPESA – Pay seamlessly via mobile money.
• Cash – Available for in-store pick-ups.
• Bank Transfer – Ideal for bulk orders and special arrangements.

For detailed MPESA payment instructions, visit our website or contact us:
📞 +254798121381 | 📧 support@orelina.co.ke